IronCrest Construction Group LLC ("IronCrest," "we," "us," or "our") operates ironcrestroof.com (the "Site"). This Privacy Policy describes the information we collect when you visit the Site, request a free inspection, call or text us, or otherwise interact with us online.
Information We Collect
We collect information you choose to give us and limited technical data that is generated when you use the Site.
Information you provide
When you submit our contact form or otherwise reach out, we may collect:
- Name
- Phone number
- Email address
- Property address or city
- The service you are inquiring about
- Any project details you include in your message
If you call or text (844) 476-6669, the information you share in that conversation is used to respond to your request.
Information collected automatically
When you visit the Site, we and our service providers may automatically collect:
- IP address and general location derived from it
- Browser type, device type, and operating system
- Pages viewed, referring URL, and date and time of visit
- The page URL from which a contact form was submitted
How We Use Information
We use the information we collect to:
- Respond to inspection requests, quotes, and other inquiries
- Schedule appointments and communicate about your project
- Operate, maintain, and improve the Site
- Protect against spam, fraud, and abuse
- Measure Site performance and understand how visitors use our pages
- Comply with legal obligations and enforce our rights
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Google reCAPTCHA
Our contact form is protected by Google reCAPTCHA to help us tell humans apart from automated spam. reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis.
Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
Retention and Security
We keep personal information for as long as needed to respond to your request, complete a project, maintain business records, and meet legal, tax, or insurance requirements. Lead submissions and related communications are typically retained as part of our customer records.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may:
- Decline to submit the contact form. Required fields are marked, and we cannot respond to an online request without a way to reach you.
- Ask us to update or delete information you previously provided, subject to records we must keep.
- Opt out of marketing emails by using the unsubscribe link in those messages or contacting us directly. Transactional messages about an active request or project may still be sent.
- Control cookies through your browser or device settings.
Depending on where you live, you may have additional rights under applicable privacy law, such as the right to request access to the personal information we hold about you. To make a request, contact us using the details below. We may need to verify your identity before fulfilling the request.
Children's Privacy
The Site is intended for homeowners and other adults seeking roofing and restoration services. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will change when we do. Continued use of the Site after an update means you accept the revised policy.
Contact Us
Questions about this Privacy Policy or our privacy practices can be sent to:
IronCrest Construction Group LLC
Plano, TX
Email: ali@ironcrestroof.com
Phone: (844) 476-6669
You can also reach us through our contact page.